1. Where do you ship from?
We work with global suppliers to ship products directly from international fulfillment centers, allowing us to offer the latest trending items at affordable prices.
2. How long will my order take to arrive?
Most orders arrive within 7–21 business days, depending on your location and product type. Delivery times may vary during holidays or due to customs delays.
3. How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking link. Tracking updates may take up to 72 hours to appear after shipment.
4. Do you ship internationally?
Yes! We ship to most countries, including the United States, Canada, and Europe.
5. What payment methods do you accept?
We accept credit/debit cards and secure online payments through Stripe.
6. Can I change or cancel my order after placing it?
Orders can only be changed or cancelled within 1 hour of placing the order. Once processed, changes cannot be made.
7. What is your return policy?
You may request a return within 14 days of receiving your order if the item is unused and in its original packaging. Please refer to our Refund & Shipping Policy for complete details.
8. What if my product arrives damaged or defective?
If your product arrives damaged or defective, contact us at support@trendy-kart.com within 7 days of delivery, and we’ll arrange a replacement or refund.
9. Are my payments secure?
Absolutely. All payments are encrypted and processed securely via Stripe.
10. How can I contact customer support?
You can reach our support team by email at support@trendy-kart.com. We typically respond within 24–48 hours.